Contact Us

If you have any questions, suggestions, or needs during your shopping experience, please feel free to contact us through the following methods. Our professional team will be happy to assist you and ensure you receive a satisfactory solution in the shortest possible time.
Customer Service Email: service@sultris.com (We promise to reply within 24-48 hours of receiving your email. For urgent matters, we recommend using this method first.)
Online Customer Service: You can log in to the sultris.com website and click the "Online Customer Service" icon in the lower right corner of the page to communicate with our customer service staff in real time (Service hours: Monday to Sunday, 9:00 AM - 9:00 PM)
Feedback: If you have any needs outside of service hours, you can fill out the feedback form in the "Contact Us" section of the website, including your name, contact information, and a description of your problem. We will contact you as soon as possible on a weekday.