Terms & Conditions

Welcome to Sultris (sultris.com). Before registering an account, browsing the website, or placing an order, please carefully read and comply with the following terms and conditions. Your use of the service constitutes your acceptance of these terms. User Account: When registering a Sultris account, you must provide true, accurate, and complete personal information. If your information changes, you should update it promptly. You are solely responsible for any losses caused by false, inaccurate, or incomplete information provided. You should safeguard your account password and related login information and are responsible for all actions taken under your account. If you discover that your account has been stolen or there is any abnormal use, you should notify us immediately. We will assist you in taking appropriate measures, but Sultris will not be liable for any losses caused by account theft before this. Order Rules: Once you place an order and complete payment on the website, it is considered that you have entered into a shopping contract with Sultris. We will arrange shipment according to the order information. If shipment cannot be made due to out-of-stock items, incorrect pricing, or other force majeure factors, we will notify you promptly and process a full refund for you. The product images, descriptions, prices, and other information on this website are for reference only. We will try our best to ensure the accuracy of the information, but due to factors such as shooting light, monitor differences, or product updates, there may be slight errors. The actual product received shall prevail. If you have any questions about the product information, you can contact customer service for confirmation before placing an order. You should ensure that the shipping address, contact information, and other information provided when placing an order are accurate. If the goods cannot be delivered or are delayed due to an incorrect address or invalid contact information, you will be responsible for the related losses. Product Liability Sultris promises that all products sold are genuine and meet relevant quality standards, but does not make an absolute guarantee on the use effect of the products. The use effect of the products may vary due to individual differences. If the product you receive has quality problems, you should apply for processing in a timely manner according to our return policy. We will provide you with solutions such as refunds and exchanges based on the actual situation. We are not responsible for damage to the products caused by your improper use or storage. Intellectual Property All content on the Sultris website, including text, images, trademarks, logos, designs, software, etc., is owned by Sultris or relevant rights holders and protected by intellectual property laws and regulations. Without our written authorization, no one may copy, disseminate, modify, or use this content without authorization; otherwise, they will bear corresponding legal responsibility. Content you upload while using the website services (such as reviews, comments, etc.) grants Sultris a non-exclusive, royalty-free, and transferable right to use it. We may use this content within the scope of the website for display, promotional, and other purposes, but will protect your right of attribution. Disclaimer Sultris shall not be liable for breach of contract in the event of force majeure (such as natural disasters, war, policy adjustments, network failures, etc.) that prevents the website from operating normally, orders from being processed in a timely manner, or goods from being delivered, but will endeavor to take remedial measures to minimize your losses. The content and privacy policies of third-party websites you access through website links are unrelated to Sultris. We are not responsible for the service quality and information security of third-party websites; please use them with caution. Modification and Effectiveness of Terms and Conditions Sultris reserves the right to modify these terms and conditions based on business development and changes in laws and regulations. The modified terms and conditions will be published on the website and will take effect after publication. Your continued use of the website services after the terms and conditions are modified constitutes acceptance of the modified terms and conditions; if you do not accept them, you should cease using the website services. These terms and conditions shall take effect from the date you first use Sultris services.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.